moderated Re: Outlook problem with number of messages
george b <gbmagoo@...>
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I am using the same as you and I get all reported correctly also
From: email@example.com <firstname.lastname@example.org> On Behalf Of Sieghard Weitzel
Sent: April 6, 2020 7:49
Subject: Re: Outlook problem with number of messages
Same here, I am using the March update of Jaws 2020 and I use Office 365 as well, the regular public version on this laptop, the Office Insider monthly build on my work PC and Jaws reports messages in Outlook correctly.
I’ve not had any real issues with Jaws 2020 and Microsoft 365.
The outlook thing of saying 0 messages is random, and seems to happen if I go to fast from launching it, to navigating in the inbox.
I can’t quite nail down the sequence, but if I exit Outlook, launch it again and wait a few seconds until I know it has had time to download the messages, it works flawlessly.
"There's a nap for that." - an anonymous cat in a window in Portland, Oregon.
ON my side, all latest from all apps discussed... Outlook/MS Office, Jaws etc.
I often stop using version 2020 and go back to 2019 which does hald most issues...
You did not say white version of jaws you are using, but I am using the latest version and for the last two updates from Freedom scientific I have had a number of issues with outlook. I have written on other lists about them so we’re not going to detail here but all I’m saying is it’s probably a jaws related issue and hopefully the April update will fix that