moderated Re: Firefox Is Not Responding


Glenn / Lenny
 

Hi Annabelle,
I suggest that you go with a new FireFox.
At least it will function, and currently you are not having any luck with the version you are using.
Also, Chrome should be okay with your Jaws.
Also, if you should find something that your Jaws can manage on those browsers, it would be good to have an up-to-date NVDA installed which can help you through something if your older Jaws cannot.
Glenn

----- Original Message -----
From: "Annabelle Susan Morison" <foristnights@...>
To: <main@jfw.groups.io>
Sent: Friday, March 27, 2020 4:24 AM
Subject: Re: Firefox Is Not Responding


The Firefox version I've attempted to install was made in I think 2016 or
2017, the exact date I'm not sure, but it's Firefox version 52.6.0, the last
one that I know of that is compatible with JAWS 15.0. As for Chrome, I don't
use that browser, just Firefox.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Abraham
Sweiss
Sent: Thursday, March 26, 2020 11:35 PM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

1. Have you tested with the chrome browser to see if you get the same
behavior?

2. Have you tried installing a version of fire fox that was available before
February, when this issue first started occurring?

Thanks,abraham

On Mar 27, 2020, at 2:07 AM, Annabelle Susan Morison
<foristnights@...> wrote:

What's actually happening is, no matter what I do, it seems that when
I open Firefox, everything freezes, and Firefox seems to hang. I press
Alt+Tab to get to several other programs, and it works, because JAWS
can read the other programs and they respond just fine, but when I
Alt+Tab back to Firefox, it says "Firefox not responding". When I
press Alt+F4, it says "Firefox is not Responding", or "Firefox has
stopped working.". I press "Wait For The Program To Respond", and it
still hangs on. I press "Close The Program", and it says "Windows is
checking for a solution". What drives me really mad is this has been
happening since February 14, 2020. Even worse, when I reopen Firefox, the
whole vicious cycle begins again! What do I do next?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
netbat66
Sent: Thursday, March 26, 2020 9:18 AM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

there is 3 different ways to get to the book mark list. each method
works differently.
there is control shift b, this one closes the list as soon as you
press escape. alt b. this one does not show all the bookmark links.
control i opens the entire list of links and you have the option to
search the entire list. it stays opened until you close it again with
control i.
but as i said both jaws and window eyes will hang when you open the
bookmark list unless you turn off the virtual cursor first. or browse
mode for window eyes.
also the virtual cursor will turn back on every time you leave the
bookmark list and will hang again when you press f6 to put focus back on
the list.


-----Original Message-----
From: Annabelle Susan Morison
Sent: Thursday, March 26, 2020 8:58 AM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

I thought the shortcut to open the bookmarks menu was Alt+B. What
does
Control+I do?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
netbat66
Sent: Thursday, March 26, 2020 8:47 AM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

one thing with firefox. if you open the bookmark menu with control i
without turning off the vertual cursor it will hang for over a minute
before speech will come back.
it does this with both jaws and window eyes. it does not with n v d a.

-----Original Message-----
From: Annabelle Susan Morison
Sent: Wednesday, March 25, 2020 11:37 PM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

I actually go through an ethernet connection which has its main point
at the headquarters of the apartment complex where I live. In fact, I
unplugged the cable I have from the ethernet connection on the back of
my computer, and I still get the same "Firefox is not responding", and
it just hangs there with my whole machine frozen until I exit Firefox.
What's up with that, I wonder?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
netbat66
Sent: Wednesday, March 25, 2020 5:55 PM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

by unplugging the modem if you don't have it on a power strip.
a few modems have a button you can press to disconnect from the net too.
but you have to do this right after firefox has been installed.

-----Original Message-----
From: Annabelle Susan Morison
Sent: Wednesday, March 25, 2020 5:41 PM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

I wonder if there's a way to change those options while the Internet
connection is off. If so, how would I do this?

-----Original Message-----
From: Annabelle Susan Morison [mailto:foristnights@...]
Sent: Wednesday, March 25, 2020 12:36 PM
To: 'main@jfw.groups.io'
Subject: RE: Firefox Is Not Responding

Yes indeed I did.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
netbat66
Sent: Wednesday, March 25, 2020 11:56 AM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

did you turn off the internet connection as soon as you re installed it?
if you don't it will upgrade you as soon as you open it.
you have to leeve your internet connection off until you turn off
automatic updates and i also turn off the background services i think
its called. this is in the same advanced settings area.


-----Original Message-----
From: Annabelle Susan Morison
Sent: Wednesday, March 25, 2020 11:32 AM
To: main@jfw.groups.io
Subject: Firefox Is Not Responding


This is rather strange, since I can run it fine on this machine with
Windows XP, same version (52.6.0), but I can't seem to run it on my
Windows 7 machine since February 14 of this year. Before then, it was
working fine. When I reinstall it, it automatically tries updating to
Firefox 60, and I don't understand why, because I've turned off
updates to Firefox. Has anyone else had this happen to them?

































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