moderated Re: Firefox Is Not Responding

Abraham Sweiss
 

1. Have you tested with the chrome browser to see if you get the same behavior?

2. Have you tried installing a version of fire fox that was available before February, when this issue first started occurring?

Thanks,abraham

On Mar 27, 2020, at 2:07 AM, Annabelle Susan Morison <foristnights@...> wrote:

What's actually happening is, no matter what I do, it seems that when I open
Firefox, everything freezes, and Firefox seems to hang. I press Alt+Tab to get
to several other programs, and it works, because JAWS can read the other
programs and they respond just fine, but when I Alt+Tab back to Firefox, it
says "Firefox not responding". When I press Alt+F4, it says "Firefox is not
Responding", or "Firefox has stopped working.". I press "Wait For The Program
To Respond", and it still hangs on. I press "Close The Program", and it says
"Windows is checking for a solution". What drives me really mad is this has
been happening since February 14, 2020. Even worse, when I reopen Firefox, the
whole vicious cycle begins again! What do I do next?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of netbat66
Sent: Thursday, March 26, 2020 9:18 AM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

there is 3 different ways to get to the book mark list. each method works
differently.
there is control shift b, this one closes the list as soon as you press
escape. alt b. this one does not show all the bookmark links.
control i opens the entire list of links and you have the option to search
the entire list. it stays opened until you close it again with control i.
but as i said both jaws and window eyes will hang when you open the bookmark
list unless you turn off the virtual cursor first. or browse mode for window
eyes.
also the virtual cursor will turn back on every time you leave the bookmark
list and will hang again when you press f6 to put focus back on the list.


-----Original Message-----
From: Annabelle Susan Morison
Sent: Thursday, March 26, 2020 8:58 AM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

I thought the shortcut to open the bookmarks menu was Alt+B. What does
Control+I do?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of netbat66
Sent: Thursday, March 26, 2020 8:47 AM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

one thing with firefox. if you open the bookmark menu with control i without
turning off the vertual cursor it will hang for over a minute before speech
will come back.
it does this with both jaws and window eyes. it does not with n v d a.

-----Original Message-----
From: Annabelle Susan Morison
Sent: Wednesday, March 25, 2020 11:37 PM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

I actually go through an ethernet connection which has its main point at the
headquarters of the apartment complex where I live. In fact, I unplugged the
cable I have from the ethernet connection on the back of my computer, and I
still get the same "Firefox is not responding", and it just hangs there with
my whole machine frozen until I exit Firefox. What's up with that, I wonder?

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of netbat66
Sent: Wednesday, March 25, 2020 5:55 PM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

by unplugging the modem if you don't have it on a power strip.
a few modems have a button you can press to disconnect from the net too.
but you have to do this right after firefox has been installed.

-----Original Message-----
From: Annabelle Susan Morison
Sent: Wednesday, March 25, 2020 5:41 PM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

I wonder if there's a way to change those options while the Internet
connection is off. If so, how would I do this?

-----Original Message-----
From: Annabelle Susan Morison [mailto:foristnights@...]
Sent: Wednesday, March 25, 2020 12:36 PM
To: 'main@jfw.groups.io'
Subject: RE: Firefox Is Not Responding

Yes indeed I did.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of netbat66
Sent: Wednesday, March 25, 2020 11:56 AM
To: main@jfw.groups.io
Subject: Re: Firefox Is Not Responding

did you turn off the internet connection as soon as you re installed it?
if you don't it will upgrade you as soon as you open it.
you have to leeve your internet connection off until you turn off automatic
updates and i also turn off the background services i think its called. this
is in the same advanced settings area.


-----Original Message-----
From: Annabelle Susan Morison
Sent: Wednesday, March 25, 2020 11:32 AM
To: main@jfw.groups.io
Subject: Firefox Is Not Responding


This is rather strange, since I can run it fine on this machine with Windows
XP, same version (52.6.0), but I can't seem to run it on my Windows 7 machine
since February 14 of this year. Before then, it was working fine. When I
reinstall it, it automatically tries updating to Firefox 60, and I don't
understand why, because I've turned off updates to Firefox. Has anyone else
had this happen to them?





























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