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moderated Re: scripts for 3CX soft phone client for windows

Judy Redlich <jredlichspeaks@...>
 

Wow great thanks for those keystrokes, I would also like to get to the call history quicker, and also choose our chat spaces. In other words, if were out of the phone calling area, and into the video or audio chat I would like to know that quicker. Because they’re all kind of spread apart. Thank you for those hot keys. Maybe I can share some information with you on how to use it as well. So let me know if you are looking for something in particular on that question. One


On Mar 26, 2020, at 10:00 PM, Andrew Law <alaw@...> wrote:



I have found the hotkey settings, and I have got it to answer with shift+Ctrl+a and hang up with shift+ctrl+f.

I would like to be able to get to the call history and queue settings a bit easier.

I am going to try Hotspot clicker and see if I can get that to work.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Judy Redlich
Sent: Friday, 27 March 2020 2:56 PM
To: main@jfw.groups.io
Subject: Re: scripts for 3CX soft phone client for windows

 

We probably use the same UCX client.  I know some of the “helps” in it as I have played around in it.  The one thing I can’t figure out is how to answer a phone call.  If I am in the right place in the program when it rings, It sometimes works, but if I’m in another program on my computer, it doesn’t.  Our Help desk has contacted the company and scowered their web site, not found any hot keys that are consistent for using it.    

When I was trained on it, the trainer didn’t know and didn’t seem very proactive about discovering them.  So, your idea is a good one.

Feel free to reach out privately to me if you’d like to talk about this further.  I’d also love to find good solutions, because we are also working from home using it.  My email is jredlichspeaks@...    

Blessings,

Judy

Judy

Helping people tell their story and find their highest potential

Encounter show host, Tuesdays 1:30 p.m. KSIV Radio AM/FM St. Louis, MO

Let’s connect! JudyRedlich.com | linkedin.com/in/judy-redlich

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Andrew Law
Sent: Thursday, March 26, 2020 3:32 PM
To: jfw@groups.io
Subject: scripts for 3CX soft phone client for windows

 

Hello group, I just joined yesterday.

I am working from home for the next 4 weeks due to Covid19, and my laptop has the 3cx client on it, which is not very accessible.

I am looking at doing a course on writing JAWS scripts, as I already have a diploma in software development.

But I was wondering if there is something already out there to get me up and running now.

 

 

Andrew Law

ACATS Trainer

Blind Low Vision NZ

 

P: 079296210 ext: 5310 | M: +64278084124 | E: alaw@...

 

160 Seventeenth Avenue, Tauranga South

Tauranga 3112

 

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