moderated Re: Outlook and JAWS

Ann Byrne

Another thing to remember is that JAWS sometimes reports email subjects incorrectly. If JAWS reports two emails with the same subject/sender, sometimes one of them actually has a different subject/sender but JAWS has reported it incorrectly. When I hear two items--email messages or documents--with the same title, I use insert-esc to redraw the page and make sure I have the correct information. Otherwise, it is possible to delete a message reported as one thing and actually another.

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