moderated Re: presence unknown in Outlook 2016


after opening the control panel and switching to the category view, and entering on Appearance and Personalization.
, there is no link for display. if starting over and switching the control panel to the classic view, there is no Personalization link.
so, now what? he's using Windows 10 1909.

my question is what does the setting of the custom text size have to do with the display of "presence unknown" in Outlook?

-------- Original Message --------
From: Pramit [mailto:PRAMIT.VISION@...]
Date: Tuesday, March 10, 2020, 12:45 AM
Subject: presence unknown in Outlook 2016

This issue occurs because the Windows Custom Text Size (DPI) setting is
set to a specific custom value in the Display item in Control Panel.

To work around this issue, change the Windows Custom Text Size (DPI)
setting to a non-custom value. To do this, follow the steps below

Open Control Panel.
Click Appearance and Personalization.
Click Display.
Under the Change size of items section, click set a custom scaling level.
Select one of the standard values, such as 100%, 125%, 150% or 200%.
Click OK.
Click Apply.
To apply the change, click Sign out now when you are prompted.


On Tue, Mar 10, 2020 at 1:07 AM Mario <mrb620@...
<mailto:mrb620@...>> wrote:

a friend is noticing that some contacts show a "presence unknown". what
does this mean and how to turn it off? from googling this, I cannot
straight answers. it seems to be tied in with communication programs
such as with  Skype, Linc or Teams. and since I don't use Outlook, I'm
hoping the members of this list can give me the steps to turn this

and also if there is a way to alphabetize the contacts. wondering if
there is a setting, toggle or something to make it happen.

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