Hi,

 

Have you tried going your control panel and type in the search box “mail” (without the quotes), then click on the email button. It brings you to a screen with several buttons. Find the one that says repair using your tab key and follow the screen prompts. HTH

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Pramit
Sent: Tuesday, March 3, 2020 2:36 AM
To: main@jfw.groups.io
Subject: Re: Problem with Internet email in outlook

 

Hi Brenda,

 

If you have 2-step verification turned on, then with the current gmail password you'll not be able to get your email through outlook. 

To be able to receive gmail email through outlook, open your gmail account and navigate to security and then Turn On Less Secure App Access

And create a password for your outlook and use that new generated password to login to your outlook account.

Hope this helps

 

Pramit

 

On Tue, Mar 3, 2020 at 2:58 AM Brenda Emerson-Alford <blea417@...> wrote:

I am using jaws 2019 on windows 1903. I have Microsoft 2016. I am having a problem with Outlook receiving my Gmail. It had been working before I traveled. Even though I took my hotspot with me for Wi-Fi connection I was on able to originally get my email through outlook on my laptop. Eventually I was able to make it work through Gmail by responding to a critical alert and letting them know it was me. Now that I am back I cannot get my email to come through on Outlook. I continually receive a prompt to enter my password for my Gmail account. It is properly entered. I hit OK and I get the same message over and over again. I did go into Gmail and set up second verification using a text message. I’m not sure if that is interfering with things now or not. I had the problem before I set up the second verification process. I would love to hear any thoughts on what to do. Thanks.

On Feb 29, 2020, at 5:20 PM, Jessica D <jldail13@...> wrote:

Hi,

I had to reset my computer today.

After the reset, I noticed that the mobile versions of the office apps, except Outlook were installed.

Outlook wasn’t there, so I figured I’d give the win10 mail app another shot.

 

I’ve used it before, but its been at least a year, since I tried it last.

 

Its working well, but I can’t figure out how to change the order of accounts, or if that’s even possible?

 

Thanks,

 

Jessica

 

Sent from Mail for Windows 10