moderated Re: Unable to activate button menu-paypal.com

Norma A. Boge
 

Thanks everyone for your suggestions! I’ll be trying them tomorrow and will post the results. Good night, Norma

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Tuesday, March 3, 2020 11:03 PM
To: main@jfw.groups.io
Subject: Re: Unable to activate button menu-paypal.com

 

Hi Norma,

Have you tried the space bar on the button?

Also, did you do insert + F5 and down arrow to the desired button?

Another thing to try is to get to the button and do insert + #3 (above the E key) which is enter key to pass through

and then try enter and/or space bar.

HTH.

Glenn

----- Original Message -----

Sent: Tuesday, March 03, 2020 5:45 PM

Subject: Re: Unable to activate button menu-paypal.com

 

Just tried it, seems to do nothing. Thanks none the less, Norma

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jason White via Groups.Io
Sent: Tuesday, March 3, 2020 5:06 PM
To: main@jfw.groups.io
Subject: Re: Unable to activate button menu-paypal.com

 

Have you tried a simulated left mouse click?

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Norma A. Boge
Sent: Tuesday, March 3, 2020 5:53 PM
To: main@jfw.groups.io
Subject: Unable to activate button menu-paypal.com

 

Hey group,

 

I’m using Jaws 2020 and I’ve tried to activate a menu button on Paypal. Specifically, it’s in Invoice Activity. I’ve tried with Edge, Firefox 72.0.1  and Chrome 80.0.3987.122. Here’s the speech history:

 

Column 10
Actions
Remind
Button‑ 
button menu‑ collapsed‑
Column 11

 

I’ve tried PC, Jaws and Touch cursors and from the list of buttons. It doesn’t open a menu, it just takes me to the detail page of the selected invoice. (No go with NVDA, either, for what it’s worth.)

I need to cancel the invoice, and I read that option is in this menu I can’t get to open.

Ideas will be most welcome.

 

Thanks,

Norma

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