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Have you tried activating the button with your virtual cursor off? Also, have you got the option simulating left click on enter enabled?
Have you tried a simulated left mouse click?
I’m using Jaws 2020 and I’ve tried to activate a menu button on Paypal. Specifically, it’s in Invoice Activity. I’ve tried with Edge, Firefox 72.0.1 and Chrome 80.0.3987.122. Here’s the speech history:
button menu‑ collapsed‑
I’ve tried PC, Jaws and Touch cursors and from the list of buttons. It doesn’t open a menu, it just takes me to the detail page of the selected invoice. (No go with NVDA, either, for what it’s worth.)
I need to cancel the invoice, and I read that option is in this menu I can’t get to open.
Ideas will be most welcome.