moderated Re: Amazon checkout with JAWS 2020

Glenn / Lenny

Arrowing or tabbing is the last methods folks should use on a web page,
unless you have all day to spend looking for something.
You only arrow when you get to the section of the page that is of interest,
and since most pages now have hundreds of tabs available, so tabbing around
is not really a good option either.
Twenty years ago when web pages were relatively simple, tabbing and arrowing
were acceptable methods of navigation, but there is just too much to make
that viable.
Insert + F5 will list about anything available, such as edit fields, links,
combo boxes and buttons.

----- Original Message -----
From: "netbat66" <>
To: <>
Sent: Sunday, February 23, 2020 6:42 PM
Subject: Re: Amazon checkout with JAWS 2020

i don't find the checkout either the normal way arrowing or tabbing around
i have to move to the top of the screen then use the windows control f keys
search for the checkout words. then i can do it. and this is with firefox.

-----Original Message-----
From: Shirley Tracy
Sent: Sunday, February 23, 2020 4:16 PM
Subject: Re: Amazon checkout with JAWS 2020

That’s the problem: I don’t find the checkout button. Pressing B gives me
nothing. And I get a message telling me there is an error with my order and
check back later. That’s mostly with Firefox. With Internet Explorer, I have
some trouble but can generally put it through—but I’m concerned about how
longer we will be able to use IE. I can’t figure out what’s going on and did
call the accessibility phone number, but they can’t figure out what’s
happening. I just wanted to know if any of you are having the same problem.

Thanks. I just placed a large order, and this time it went through after two
tries. Success!



Shirley Tracy

From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 6:29 PM
Subject: Re: Amazon checkout with JAWS 2020

Hi Shirley,

Don’t you have your address and credit card information saved? When I am in
cart I just use “b” for buttons and it takes me directly to the “Proceed to
Checkout” button.

Once I activate it, all my information is there, shipping address, the card
have used last time and literally all that is left to do is to again use the
button quick nav key until I get to “Place your order”, I press enter and
it, a few seconds later I get the thank-you for shopping at Amazon message
seconds later my email dings with the order confirmation email. In my
Amazon has made an art of quick online checkout. You may want to look at
enabling one-click checkout.

Of course if I want to select a different address or credit card I have to
this before I click “Place my order”.

If you have an Amazon Echo speaker you can also set up voice purchasing. I
tried this, I had 5 items in my cart, but a few of them I just put in there
later so I activated the “Save for Later” button.

After I had only the 2 items in my cart which I wanted now I asked my Echo
“What’s in my cart”. It told me I had 2 items and what they were, then I
it to “Place my order”. I was prompted for my voice code which I previously
up in the Alexa app (you can add this or disable it), after I spoke my
code Alexa said “I placed your order”, of course it used my default shipping
address and credit card, it also told me the total and that was it.

Best regards,


From: <> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 2:47 PM
Subject: Re: Amazon checkout with JAWS 2020

I don’t use the accessible site. It doesn’t have everything the main site
But I’m finding it harder to check out once I find what I want. But I can
muddle through. Just takes me longer than it used to.

Shirley Tracy

From: The Wolf
Sent: Sunday, February 23, 2020 3:27 PM
Subject: Re: Amazon checkout with JAWS 2020


I use the main site myself just purchased something actually several items
out any issues using the main site

On 2/23/2020 11:39 AM, Adrian Spratt wrote:

Whether or not this has changed, we don’t want to encourage websites to
separate accessible versions. They will invariably lag the main website.

From: On Behalf Of The Wolf
Sent: Sunday, February 23, 2020 11:29 AM
Subject: Re: Amazon checkout with JAWS 2020

on the accessible site as far as I can tell you don't get access to the
place and the part of the shopping where you can get items from other

has this changed?

On 2/23/2020 8:42 AM, Richard Turner wrote:

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site:

But no promises there.

On their site they have a customer service toll free number, I’d call that


🖖 Live long and prosper

Check out my web site at:

From: On Behalf Of Shirley
Sent: Sunday, February 23, 2020 6:57 AM
Subject: Amazon checkout with JAWS 2020

Has the Amazon checkout become more complicated or is it just me?

When I use Firefox, I get to the checkout part and I get a message that says
there was an error. When I use IE I can get through it, but it still seems
difficult. Anyone else notice this?



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