When I hit control alt delete, I can get to task manager but not device manager.

-----Original Message-----
From: Rick Mladek
Sent: Saturday, February 22, 2020 11:01 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Don,

hit control +alt +delete key (above arrow keys)
arrow down to device manager and hit enter
arrow down until you hear programs currently running. Microsoft Word for
example.
If this is what is not being able to close, once you hear the MS Word, hit
tab key until you hear close program and hit enter. It may take a few
attempts hitting the close program button and may also take a few seconds to
close the program. If other programs are needing closed, shift tab back to
the list and arrow up or down until you hear the next program needing
closed. again hit tab until you hear close program and hit enter. Repeat as
needed...

Rick

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 1:02 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Thanks for your response. I can't use F4 with other functions. Not sure
what task manager is or how to use it.

-----Original Message-----
From: Abraham Sweiss
Sent: Friday, February 21, 2020 11:19 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen


Are you able to use alt +4 to kill other applications?

Are you able to kill the problematic apps using the task manager and task
function?

Thanks,abraham

On Feb 22, 2020, at 2:06 AM, Don Walls <donwalls@telus.net> wrote:

I'm not sure what model of keyboard I have. It has a number pad, if
that's what you're asking.

Don


-----Original Message----- From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British Columbia's
speculation tax form online. He ran into a snag, so started again with a
fresh format and we sent the completed form off. I could not close the
first form but shut down the computer. I don't know if it's related, but
since then I cannot close Word files or emails. I can open and read them
and move them, but I can't close them. If I'm in my email list, I can use

Alt tab to get out of an open email, then delete or move it, but the open
email is still there. I assume that somehow I've frozen the Alt F4
function. My only resort is to shut down the computer. When I start it
up again, emails I've deleted both from In and Deleted folders reappear.
Any thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a

few weeks.

I'd appreciate any help.

Don