-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 1:25 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I should havehave noted that when I hit alt F4 what comes up is "upper ribbon."

-----Original Message-----
From: Richard Turner
Sent: Saturday, February 22, 2020 10:15 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

For the task manager, press control+alt+delete and then press alt+t.
You hopefully will land on the processes tab.
Then, you can arrow down through the running applications/processes.
If you know one is misbehaving, press alt+e or tab to end process and press enter, then enter again and it should kill that process.

HTH,


Richard

🖖 Live long and prosper


Check out my web site at: www.turner42.com

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 10:02 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Thanks for your response. I can't use F4 with other functions. Not sure what task manager is or how to use it.

-----Original Message-----
From: Abraham Sweiss
Sent: Friday, February 21, 2020 11:19 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen


Are you able to use alt +4 to kill other applications?

Are you able to kill the problematic apps using the task manager and task function?

Thanks,abraham

On Feb 22, 2020, at 2:06 AM, Don Walls <donwalls@telus.net> wrote:

I'm not sure what model of keyboard I have. It has a number pad, if
that's what you're asking.

Don


-----Original Message----- From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British
Columbia's speculation tax form online. He ran into a snag, so
started again with a fresh format and we sent the completed form off.
I could not close the first form but shut down the computer. I don't
know if it's related, but since then I cannot close Word files or
emails. I can open and read them and move them, but I can't close
them. If I'm in my email list, I can use Alt tab to get out of an
open email, then delete or move it, but the open email is still there.
I assume that somehow I've frozen the Alt F4 function. My only resort
is to shut down the computer. When I start it up again, emails I've deleted both from In and Deleted folders reappear.
Any thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020
in a few weeks.

I'd appreciate any help.

Don