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I do notice a delay from the time I press enter to open a message until the time when JAWS begins reading the message. I first thought that this was an Outlook issue but I don't notice this delay as much when performing the same task using NVDA. With the
preview pane disabled navigating through messages in the message list is responsive but opening a message is not.
Blindness Assistive Technology Specialist
JAWS Certified, 2019
On 1/28/2020 8:40 AM, Norma A. Boge wrote:
I turned off the reading pane and a couple other things. Seems to help with arrowing through a message list. However, the lag for Jaws responding and my ability to type in the body of a reply message is even worse, probably around 7-8 seconds
this time. I do appreciate the reminder about the pane, I wish the settings would just stay but evidently MS doesn’t think that is a priority. Bummer.
Have you tried turning off the preview pane in Outlook?
As I await a response from Vispero support, I’m wondering if anyone is experiencing the following:
I have noticed that the lag while using Outlook 365 with Jaws 2020 is even worse than with Jaws 2019. Arrowing through a message list, Jaws simply stops speaking. I can read the title of the window but that’s it. Then after 3-4 seconds
I am able to proceed normally through the list. And it takes about 5 seconds before I can type a reply to a message.
A few months ago I asked about this lag while in a Outlook webinar with the Microsoft accessibility group. They acknowledged the problem but that was about all they said. I can hardly wait to see what Vispero’s take is.
Helpful feedback welcome.