moderated Re: JAWS won't start after sign-in


Hi Richard,

I have this problem as well running Jaws 2020 and Windows 10 Pro the in the latest version of the operating system.  I had been using only Jaws at start but when I use Zoom Text  as well Jaws started  after signing in.  This makes me think there is a problem at start up and the additional time required to start Zoom Text or Fusion allows for Jaws to start up properly. 


Picture of Owl with Mortar Board and Computer

Dr. Joe L. Todd CVRT

                Phone: 616.951.2142



From: <> On Behalf Of Richard B. McDonald
Sent: Sunday, January 26, 2020 12:17 PM
Subject: JAWS won't start after sign-in




I am using JAWS 2019 under Windows 10 Pro 64 bit, all updated.  After signing-in, JAWS does not start.  My laptop has two user accounts: Admin and Visitor.  Both are password protected.  I have set JAWS to always start at the logon screen (a.k.a., sign-in screen), and it does.  But, after sign-in JAWS does not start.  This is despite having both the Admin and Visitor accounts set to “always” start after login.


I have fiddled with this a lot but I cannot get it to work.  “Fast startup” is off.  I have tried many different settings under the JAWS Options > Basics > Automatically Start JAWS Settings screen, but nothing works.


Does anyone else have this problem?  Has anyone solved this?




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