moderated Re: Help, can't pair braillenote Touch+ with jaws 2020

Mike Fulton <mikefulton95@...>

Is the communication port set to bluetooth In the jaws settings? To check:
  1.  Go to jaws, options, braille
  2. 2. Choose your braille note and go to modify
  3. 3. Ensure bluetooth is chosen as the communication port
Also try restarting jaws.  



From: on behalf of Jessica D <jldail13@...>
Sent: Saturday, January 18, 2020 18:12
Subject: Help, can't pair braillenote Touch+ with jaws 2020

HI have a braillenote touch+, and a windows pc running windows 10 and jaws 2020.


I’ve managed to pair the braillenote to the computer but when I attempt to connect it to jaws, my display says, “you can now pair your Braillenote touch with a host device. When the pairing is complete, turn your screen reader on and connect to the Braillenote using the Brailliant Bluetooth name.”


Nothing happens after that.

When I try to tell jaws which display to use, I’m told, “no active display, then it also states that my touch+ is the default, but I never see what jaws is saying on my display.


Can anyone help?


I apologize for cross-posting, as well as the lengthy explanation, but I figured the more info I provided, the better someone might be able to assist me.


I’m half tempted to uninstall and reinstall jaws, but want to see if there are any other solutions first.






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