moderated Re: Unable To Access Logitec Pop-up


You will most likely need help with that Logitech Options update.

You can simply open Logitech Options and the update notice should be there, I also had a firmware update for my keyboard and unifying receiver tonight and except for the title “Firmware Update” Jaws read nothing regardless whether I tried the Touch cursor, actually used my laptop’s touch screen or tried the new Jaws scan cursor which did kick in, but it didn’t read anything.

When my wife looked she said it said there was a firmware update and it had an ‘Update” button. She did it for me and all is well now, but you also may need sighted help.

Logitech makes great keyboards, but the accessibility of their software totally sucks.





From: <> On Behalf Of Mike B
Sent: Friday, January 17, 2020 6:49 PM
Subject: Re: Unable To Access Logitec Pop-up


Hi Tom,
Try the following:
1. Open the, Ease of access center, from the control panel or from the search field.
2. Tab to, use the computer without a display link, and press enter.
3. Tab to the, how long should Windows  notification dialogue boxes stay open combobox.
4. Press, Alt + down arrow, to open the combobox, arrow up / down to how long you would like for these Balloon messages, or whatever the hell they're called
now, LOL  , to stay open.
5. Press enter to save the time settings, tab to Okay and press enter to save and close.

Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----

From: Tom Behler

To: jfw list

Sent: Friday, January 17, 2020 6:20 PM

Subject: Unable To Access Logitec Pop-up


Hello, everyone.


Within the last day or so, whenever I turn on my computer, I get a Logitec pop-up that wants me to install an update of some kind.


However, within a few seconds from when Jaws reads the pop-up, the pop-up disappears, and I can’t seem to do anything to get it back.


I purchased a Logitec K780 bluetooth key-board a month or two ago, which is why I’m sure I’m getting the pop-up.


Has anyone else with Logitec keyboards experienced this issue?  If so, have you figured out a way to deal with this pop-up?


Thank you!


Tom Behler



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