moderated Re: Jaws 2018 Eloquence synthesizer stops working

Mike B.

Hi Russell,
Would you please post the steps FS gave you?  I for 1 would like to make a note of this.

Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----
Sent: Tuesday, January 14, 2020 1:24 PM
Subject: Re: Jaws 2018 Eloquence synthesizer stops working


I just got off the phone with Freedom Scientific. Apparently there is
a Windows update that mutes the Eloquence FSSynth32 synthesizer. I
just need to guide the student to the sound settings and unmute the

Thanks for your suggestions though,


On 1/14/20, David Griffith <daj.griffith@...> wrote:
> In your situation I would run the jaws 18 install again and select repair
> in the first instance and if that does not work go the uninstall and install
> route assuming your student still has activation details to hand.
> David Griffith
> -----Original Message-----
> From: <> On Behalf Of Russell
> Solowoniuk
> Sent: 14 January 2020 18:37
> To:
> Subject: Jaws 2018 Eloquence synthesizer stops working
> Hi all,
> I'm working with a student who has a fairly new HP laptop running Windows
> 10, not sure exactly what edition of Windows. He is running Jaws 2018, and
> yesterday Jaws quit speaking. I wasn't there when this happened, but talked
> to him on the phone afterward. We could not get Jaws to speak, so I had him
> turn Narrator on, and we quickly discovered that the issue seemed to be the
> Eloquence speech synthesizer. We went into the Voice settings and changed
> the synthesizer from Eloquence to SAPI 5, 64 bit, and Jaws immediately began
> speaking. I had the student try to go back and change the synthesizer back
> to Eloquence, but it doesn't seem to be available in the list of
> synthesizers.
> Has anyone else experienced anything similar? Any ideas how to get the
> Eloquence synthesizer back working?
> Thanks all,
> Russell

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