moderated Re: Keys Seemingly Stuck Down

CJ &AA MAY <chrisalismay@...>

No, I used to be a Window-eyes user but removed that when I migrated to Jaws a couple of years ago.

-----Original Message-----
From: <> On Behalf Of fenderwal@...
Sent: 14 January 2020 11:58
Subject: Re: Keys Seemingly Stuck Down

Hey, Alison.

Do you have another screen reader on board? If so, do you have sticky keys with that screen reader as well?

Lou N.

-----Original Message-----
From: [] On Behalf Of CJ &AA MAY
Sent: Tuesday, January 14, 2020 3:31 AM
Subject: Re: Keys Seemingly Stuck Down

I discovered that this actually works with both shift keys, incidentally, even though it didn't solve my problem unfortunately.

-----Original Message-----
From: <> On Behalf Of ratshtron
Sent: 13 January 2020 21:59
Subject: Re: Keys Seemingly Stuck Down

if it is sticky keys, you can press the right shift key 5 times and then answer no to the dialog. this will turn off sticky keys.

Legend has it that on Monday 1/13/20 03:36 PM, CJ &AA MAY said:
Unfortunately, Richard, re-starting doesn’t seem to solve my problem
but I suspect you are right that it is something to do with sticky-keys
functionality; it definitely isn’t anything wrong with the keyboard
But I se a suggestion about trying to jiggle the alternative alt key,
so will try this the next time it happens.
Interestingly enough, it never happens when I am using the internet.

From: <> On Behalf Of Richard B.
Sent: 13 January 2020 15:15
Subject: Re: Keys Seemingly Stuck Down

Hi Alison!

About your issue with keys seemingly being stuck down, I have seen this
before as well. Most often, it is either or both of the alt and
windows keys. I have never figured out how or why this happens. For
me, it is not a mechanical thing, like the keys physically being stuck
down due to something like a crumb. I think it has something to do
with something like “sticky keys.â€&#65533; I have a vague
recollection that a certain combination of keystrokes in Windows causes
keys to act like they are always pressed down. I do not know what that
combination is. But, apparently one can trigger this without knowing
or intending to do so. For me, the problem goes away after a restart.


<<>> On Behalf Of CJ &AA MAY
Sent: Monday, January 13, 2020 1:37 AM
To: <>
Subject: Re: upgrading Jaws

The keys don’t actually get stuck down but behave as though they are.
We have tried cleaning them.
I had a feeling that this was discussed before Christmas and I wasn’t
alone with this issue where the computer behaves as though the alt key
or windows key is still depressed.
I think I will take Ed’s advice and wait till the summer before
upgrading Jaws and take advantage of Sight and Sound’s Summer Deal as
it looks as if it will cost me around £350 to upgrade from Jaws 18 to
the current version.

<<>> On Behalf Of Richard
Sent: 12 January 2020 17:26
To: <>
Subject: Re: upgrading Jaws

First, the problem with the keys acting like they are jammed down may
not be a Jaws issue, so no one should say one way or the other if that
will solve your problem.
Maybe you could specify what you have tried already to resolve that issue.
The current version is Jaws 2020, so if you have just Jaws 18, you
would need 2018, 2019 and 2020, but since you get a little better deal
doing them in groups of two, you may want to do through 2021.
Or, you could go with the subscription model at $90 per year and jump
right into the 2020 version.
You'll have to do the math to see which makes the most sense in your

"Reality is the leading cause of stress for those who are in touch with it."
-- from The Search for Signs of Intelligent Life in the Universe, by
Jane Wagner

On Jan 12, 2020, at 8:01 AM, CJ &AA MAY
<<mailto:chrisalismay@...>chrisalismay@...> wrote:

I was given a free migration from Window-eyes to Jaws 18 but would now
like to upgrade. I see the price varies dependent upon how many
upgrades you want. How many would I need to have the current version?
Would the current version get rid of this problem I am having with the
alt and windows key appearing as jammed down?


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