-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ratshtron
Sent: 13 January 2020 21:59
To: main@jfw.groups.io
Subject: Re: Keys Seemingly Stuck Down

if it is sticky keys, you can press the right shift key 5 times and then answer no to the dialog. this will turn off sticky keys.


Legend has it that on Monday 1/13/20 03:36 PM, CJ &AA MAY said:
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Unfortunately, Richard, re-starting doesn’t seem to solve my problem
but I suspect you are right that it is something to do with sticky-keys
functionality; it definitely isn’t anything wrong with the keyboard
itself.
But I se a suggestion about trying to jiggle the alternative alt key,
so will try this the next time it happens.
Interestingly enough, it never happens when I am using the internet.
Alison


From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard B. McDonald
Sent: 13 January 2020 15:15
To: main@jfw.groups.io
Subject: Re: Keys Seemingly Stuck Down

Hi Alison!

About your issue with keys seemingly being stuck
down, I have seen this before as well. Most
often, it is either or both of the alt and
windows keys. I have never figured out how or
why this happens. For me, it is not a
mechanical thing, like the keys physically being
stuck down due to something like a crumb. I
think it has something to do with something like
“sticky keys.â€&#65533; I have a vague recollection
that a certain combination of keystrokes in
Windows causes keys to act like they are always
pressed down. I do not know what that
combination is. But, apparently one can trigger
this without knowing or intending to do so. For
me, the problem goes away after a restart.

HTH,
Richard

From:
<mailto:main@jfw.groups.io>main@jfw.groups.io
<<mailto:main@jfw.groups.io>main@jfw.groups.io> On Behalf Of CJ &AA MAY
Sent: Monday, January 13, 2020 1:37 AM
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Subject: Re: upgrading Jaws

The keys don’t actually get stuck down but
behave as though they are. We have tried cleaning them.
I had a feeling that this was discussed before
Christmas and I wasn’t alone with this issue
where the computer behaves as though the alt key
or windows key is still depressed.
I think I will take Ed’s advice and wait till
the summer before upgrading Jaws and take
advantage of Sight and Sound’s Summer Deal as
it looks as if it will cost me around £350 to
upgrade from Jaws 18 to the current version.
Alison


From:
<mailto:main@jfw.groups.io>main@jfw.groups.io
<<mailto:main@jfw.groups.io>main@jfw.groups.io> On Behalf Of Richard Turner
Sent: 12 January 2020 17:26
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Subject: Re: upgrading Jaws

First, the problem with the keys acting like
they are jammed down may not be a Jaws issue, so
no one should say one way or the other if that will solve your problem.
Maybe you could specify what you have tried already to resolve that issue.
The current version is Jaws 2020, so if you have
just Jaws 18, you would need 2018, 2019 and
2020, but since you get a little better deal
doing them in groups of two, you may want to do through 2021.
Or, you could go with the subscription model at
$90 per year and jump right into the 2020 version.
You'll have to do the math to see which makes
the most sense in your situation.
HTH,



Richard
"Reality is the leading cause of stress for those who are in touch with it."
-- from The Search for Signs of Intelligent Life
in the Universe, by Jane Wagner


On Jan 12, 2020, at 8:01 AM, CJ &AA MAY
<<mailto:chrisalismay@gmail.com>chrisalismay@gmail.com> wrote:


I was given a free migration from Window-eyes to
Jaws 18 but would now like to upgrade. I see the
price varies dependent upon how many upgrades
you want. How many would I need to have the
current version? Would the current version get
rid of this problem I am having with the alt and
windows key appearing as jammed down?
Alison

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