moderated Re: Unable to move around cells in excel with jaws 2020

Kendra Schaber <kschaber@...>

Hi all! What version of Excel does he have on his computer?  

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On Jan 4, 2020, at 11:29, paul lemm <paul.lemm@...> wrote:

Hi Everyone,


Asking on behalf of a friend, He has just brought a new PC (windows 10 home edition), he is using Jaws 2020 and office 360. When he tries to move around the spreadsheet in excel nothing is spoken, no cell values and no way of knowing whether he is actually moving around the cells in the spreadsheet. Menu navigation in Excel is working properly, jaws just doesn’t speak anything whilst  trying to move around the spreadsheet cells with the arrow keys. We’ve tried turning off Jaws and using narrator instead, using narrator we can move around the spreadsheet cells fine using the arrow keys. Does anyone on the list have any suggestions as to what the issue might be? Any solutions/suggestions would be much appreciated


Thanks in advance




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