moderated Re: How to close documents in JAWS 2020
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Your trick works. I’m pretty sure the alt was acting goofy and not JAWS. Once, quite a while ago, I had a similar problem with the control key. By pressing each of the control keys separately, control behaved as it should once again.
I had forgotten all about that.
From: David Goldfield
Sent: Saturday, December 21, 2019 2:49 PM
Subject: Re: How to close documents in JAWS 2020
Once in a while I'll get into a situation where a modifier key, such as alt or control, temporarily won't function as it should. Sometimes, you can remedy this by pressing each of the offending modifiers once or twice. As an example, if your alt key seems not to work press the left alt key once or twice, then press the right alt key once or twice and see if the key works normally again.
You could also try unloading and then restarting JAWS by first pressing insert-F4 to unload JAWS and then restarting it by whatever method you prefer, such as using a shortcut key (which is not assigned, by default.) Worse case scenario: restart Windows and see if that gets the offending key to behave again. With Windows 10, press Windows-X for the quick links menu, U for Shut Down and then R for restart.
Blindness Assistive Technology Specialist
On 12/21/2019 2:24 PM, Dan Longmore wrote: