moderated Re: Problem With Editing, Saving, And Sending A Message In Outlook Drafts Folder
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This morning, I checked through all my Outlook settings, and couldn’t find anything obvious that would create this issue.
May indeed have to give Microsoft Accessibility a call.
However, if others have suggestions, please send them along.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Sieghard Weitzel
Sent: Thursday, December 19, 2019 12:48 PM
Subject: Re: Problem With Editing, Saving, And Sending A Message In Outlook Drafts Folder
You might want to call Microsoft Accessibility, I also use Outlook via Office 365 on my Windows 10 computers and have no problems opening a message in the Drafts folder, add to it or change it and then press Alt + S to send it.
I’ve noticed an interesting issue with my drafts folder in Outlook 2016.
Currently, I’m using Outlook 2016 with Office 365 on this Windows 10 computer.
Once I save a message in my drafts folder, I am unable to edit and then save it.
When I work on the message, and then attempt to save it, I get the following message:
The item cannot be saved because it was changed by another user or in another wwindow.
I’m then asked if I want to make a copy of the message in the ddefault folder.
I’m not sure how to answer this latter question.
Also, when I try to send the draft message, I get a response that says that the operation cannot be performed because the message has been changed.
I’m not sure what is going on here.
How can I get things back so that I can actually edit, and then send a message in the drafts folder like we used to be able to do in earlier versions of Outlook?
Thanks for any help on this issue.