moderated Re: Problem With Editing, Saving, And Sending A Message In Outlook Drafts Folder
You might want to call Microsoft Accessibility, I also use Outlook via Office 365 on my Windows 10 computers and have no problems opening a message in the Drafts folder, add to it or change it and then press Alt + S to send it.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Tom Behler
Sent: Wednesday, December 18, 2019 7:44 PM
To: jfw list <firstname.lastname@example.org>
Subject: Problem With Editing, Saving, And Sending A Message In Outlook Drafts Folder
I’ve noticed an interesting issue with my drafts folder in Outlook 2016.
Currently, I’m using Outlook 2016 with Office 365 on this Windows 10 computer.
Once I save a message in my drafts folder, I am unable to edit and then save it.
When I work on the message, and then attempt to save it, I get the following message:
The item cannot be saved because it was changed by another user or in another wwindow.
I’m then asked if I want to make a copy of the message in the ddefault folder.
I’m not sure how to answer this latter question.
Also, when I try to send the draft message, I get a response that says that the operation cannot be performed because the message has been changed.
I’m not sure what is going on here.
How can I get things back so that I can actually edit, and then send a message in the drafts folder like we used to be able to do in earlier versions of Outlook?
Thanks for any help on this issue.