Re: Problems reading a Word document

Stephanie Switzer

Also one question. Is it just that document or is it multiple documents?

On 2/7/12, Stephanie Switzer <> wrote:
I was about to suggest that.

On 2/7/12, Farfar at Home <> wrote:

First, what version of Word, what version of JAWS? Have you tried
and reloading JAWS to see if it clears?

Dave Carlson
Sent from somewhere in the Western United States, using a Dell Latitude
E6520 and Windows 7

----- Original Message -----
From: "Denise Smith" <>
To: <>
Sent: Tuesday, February 07, 2012 05:35
Subject: Problems reading a Word document

The computer has started saying “down arrow” or “up arrow” etc., rather
reading the actual Word document. Can you help me figure out what I need
do? Is there a change of settings I need to make in Word? In JAWS?

Thanks for any help.

Denise Smith

Department Manager

Education Technology Center

York Technical College

452 S. Anderson Rd., Rock Hill, SC 29730

Tel: 803.327.8030 | Fax: 803.981.7193


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