Re: Problems reading a Word document

Stephanie Switzer

I was about to suggest that.

On 2/7/12, Farfar at Home <> wrote:

First, what version of Word, what version of JAWS? Have you tried unloading
and reloading JAWS to see if it clears?

Dave Carlson
Sent from somewhere in the Western United States, using a Dell Latitude
E6520 and Windows 7

----- Original Message -----
From: "Denise Smith" <>
To: <>
Sent: Tuesday, February 07, 2012 05:35
Subject: Problems reading a Word document

The computer has started saying “down arrow” or “up arrow” etc., rather than
reading the actual Word document. Can you help me figure out what I need to
do? Is there a change of settings I need to make in Word? In JAWS?

Thanks for any help.

Denise Smith

Department Manager

Education Technology Center

York Technical College

452 S. Anderson Rd., Rock Hill, SC 29730

Tel: 803.327.8030 | Fax: 803.981.7193


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