Virtual Ribbons No Longer Working in Outlook 2016

Richard B. McDonald
 

Hi!

 

I am using JAWS 2019 under Windows 7.  For no apparent reason, today when I starting using Outlook the virtual ribbons are not working properly.  I have confirmed that “use virtual ribbons” is checked in my JAWS settings.  Until now, they were working normally.  Now, when I press the “Alt” key to activate the ribbon, it just says “blank.”  Does anyone know what might be wrong?

 

Thanks,

Richard

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