Re: Outlook freezes when searching any prior email with JAWS
Van Lant, Robin
I don’t have the Outlook issue, but I definitely have had some issues with large Excel files, especially those with pivot tables or filtering turned on. I’m still on JAWS 2019. I don’t have any answers for you, just empathy.
From: firstname.lastname@example.org <email@example.com> On Behalf Of ARORA Meesha
Sent: Tuesday, December 3, 2019 1:15 AM
Subject: Outlook freezes when searching any prior email with JAWS
I work on group mailbox and personal mailbox in my workplace and frequently need to search a particular earlier email. The trouble is it hangs the outlook and have to restart it usually everytime I search any email. I think it could be due to the fact it has to search large number of emails…
Does it happen to any of you as well?
I use JAWS 2020 on Outlook 2016. And I have 8 GB RAM.
I had the same issue with JAWS 2019 as well.
In fact, the same happens if I open any heavy excel file with several tabs, it also freezes and have to restart the same.
This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.
127 Public Square, Cleveland, OH 44114