toggle quoted messageShow quoted text
First thing to do is see if there is a driver update for the
sound chip. If there is not, then you're probably just out of
luck. I suppose it could be the sound system itself failing, but
good luck getting the manufacturer to admit it.
On 10/25/2019 15:45, Phillip Gross
Okay so I can’t claim this is just a jaws
issue because it seems to be both a jaws and NVDA issue since
they’re both installed and both provide similar results.
My computer is only a few months old,
replacing another just like still under warranty that crashed,
which was bought in early 2018 when it was new. It is a
Surface Book Pro, running windows 10 pro, 8 gigs of ram, I
don’t remember what sound card off the top of my head.
I have a set of Bose Comfort Bluetooth
headphones which can either be plugged in or used Bluetooth
but plugged in makes them sound a little better and lengthens
the battery time on them. When I have them plugged after an
hour or so my screen reader will quit speaking. I unplug them
and my computer begins speaking through the speakers. I plug
them back in and it’s like the computer doesn’t realize that
they are there and continues speaking through the laptop
speakers. I have ruled out the headphones being the issue by
trying to plug another pair in. At this point I am either
stuck moving to Bluetooth or restarting the computer to get it
to speak through the headphones.
My guess is that it’s probably a hardware
issue but has anyone ever experienced this with a screen
reader and if so what was your solution?