moderated SMA

David Griffith

Changed the subject.

Not saying you have to upgrade at all but just to say that an SMA is available not only in the US but also in the UK from Jaws distributors including Sight and Sound. I personally have 2.

What you need to watch out for is that the effective price of your SMA doubles if you do not keep them up to date and you find then you have to pay the full upgrade price, this typically applies as soon as the next Jaws version in any year comes out. So if you have 2019  without any SMA left you can pay for an additional SMA up until Jaws 2020 comes out.  But if your SMA has run out and you have not renewed in time you have to pay for the full upgrade price.

The cheapest way to get on the program is to wait until the summer and then hopefully you will find the Upgrade price reduced during conventions in July.

David Griffith


Sent from Mail for Windows 10


From: JM Casey
Sent: 26 September 2019 22:28
Subject: Re: accurate item counts in file explorer windows




Well, I appreciate what you’re saying, but if you read my message, you’ll see that I *haven’t*  been having this problem with Jaws  2018, whereas it seems like most of the people who do have this problem are using Jaws 2019.

This thing you describe about the SMA – I believe it only applies to US customers, also.

Although I do know a way that I can upgrade fairly cheaply, it’s through a plan my old employer had arranged with Optiliech,  and I don’t work there anymore. 8grins*


Microsoft claims that any screen-reader that supports Windows 1903 should also support 1909.

But we will see. At least I have NVDA also if I get stuck. I’m less worried about the oS and more concerned about changes in web browsers. Recently Microsoft made some major changes to skype which caused JAWS 2018 scripts to stop functioning correctly. Now that was a pain in the arse.




From: <> On Behalf Of Randy Barnett
Sent: September 25, 2019 7:53 PM
Subject: Re: accurate item counts in file explorer windows


You may have to put up with this until you upgrade then. As win10 is upgraded every six months not having an MSA will be a bigger issue and at 5 dollars a month (120 over 24mos.) I wouldn't put up with the headaches of lagging behind Microsoft and it's constant major changes to the OS.



On 9/24/2019 11:15 AM, JM Casey wrote:


Well, I’m using JAWS 2018 still (haven’t been able to justify paying for an upgrade, yet), and have never had any problems with the status line not being read when the appropriate command is issued. That definitely would be something to speak to FS about, because it really shouldn’t be happening – that command has been around forever and if it’s broken on some systems, something fundamental must have been screwed up somewhere.



From: <> On Behalf Of Randy Barnett
Sent: September 23, 2019 11:18 PM
Subject: Re: accurate item counts in file explorer windows


I made sure the status bar was enabled but Jaws wont read it with insert plus pgdn. I can see it with the Jaws cursor so it is there. and the count matches what Jaws and NVDA were telling me.

We all need to report this to FS if it is happening to you.

On 9/23/2019 8:03 PM, Randy Barnett via Groups.Io wrote:

I just went to my music folder and the count of 241 folders is correct and then I went to windows/system32 and the count of 4662 was correct also. I use the read line command and wait for the folder/file count which is the last thing to be read.

Win 10 v1903, Jaws 2019 and Jaws 2020 beta. Checked against NVDA 2019.2.


I came in late so did I miss something important?

On 9/23/2019 4:39 PM, JM Casey wrote:


Are you saying that the status line can either show the count of items on the screen or the count of items in a folder, depending on certain circumstances?

If so, what are those circumstances?

It very 8definitely* shows the complete count of items in the folder for me. I just verified again by opening a folder with over 4000 items. They are counted correctly. And, I’m a little skeptical because I honestly can’t really see the point in having a line that only shows the number of items displayed on the screen rather than the total count.

Maybe it depends on the view of the folder that’s set?




From: <> On Behalf Of Adrian Spratt
Sent: September 23, 2019 11:58 AM
Subject: Re: accurate item counts in file explorer windows




If insert-pagedown is working for you, that’s what’s supposed to happen. However, for a lot of folders, that count measures only the number of files shown in a screen. It doesn’t show the number of files in the folder, which is often much larger. The method I described, which I learned from Rebecca on the closed JAWS list, enables JAWS users to get both the screen and the folder count.


From: <> On Behalf Of Tom Behler
Sent: Monday, September 23, 2019 10:20 AM
Subject: Re: accurate item counts in file explorer windows




Unfortunately, I was unable to get an accurate file count by switching to Narrator, and then back to Jaws as you suggest.


For me, insert page down seems to be the best way to get an accurate file count, until this bug is fixed.


Of course, I’m always open to other suggestions.


By the way, I always check to be sure my screen is maximized.


Tom Behler



From: <> On Behalf Of Adrian Spratt
Sent: Sunday, September 22, 2019 5:36 PM
Subject: Re: accurate item counts in file explorer windows




Switch to Narrator, which gives counts for both the current screen and the entire file list in a folder. Switch back to JAWS, and JAWS is now likely to report the desired information.


From: <> On Behalf Of Dean Martineau
Sent: Sunday, September 22, 2019 7:11 AM
Subject: accurate item counts in file explorer windows


It seems to me there was a solution to this little problem, but I can’t remember it. JAWS 2019 in Windows 10 gives inaccurate counts of files.  It will report that a given file is 1 of 25, when in fact there are many more than 25 files in the folder. I have changed the item type of the folder, to no avail. NVDA does this fine. The file is maximized. Is there a known fix?




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