Are you saying that the status line can
either show the count of items on the screen or the count
of items in a folder, depending on certain circumstances?
If so, what are those circumstances?
It very 8definitely* shows the complete count
of items in the folder for me. I just verified again by
opening a folder with over 4000 items. They are counted
correctly. And, I’m a little skeptical because I honestly
can’t really see the point in having a line that only
shows the number of items displayed on the screen rather
than the total count.
Maybe it depends on the view of the folder
If insert-pagedown is
working for you, that’s what’s supposed to happen.
However, for a lot of folders, that count measures only
the number of files shown in a screen. It doesn’t show the
number of files in the folder, which is often much larger.
The method I described, which I learned from Rebecca on
the closed JAWS list, enables JAWS users to get both the
screen and the folder count.
Unfortunately, I was
unable to get an accurate file count by switching to
Narrator, and then back to Jaws as you suggest.
For me, insert page
down seems to be the best way to get an accurate file
count, until this bug is fixed.
Of course, I’m always
open to other suggestions.
By the way, I always
check to be sure my screen is maximized.
Switch to Narrator,
which gives counts for both the current screen and the
entire file list in a folder. Switch back to JAWS, and
JAWS is now likely to report the desired information.
It seems to me there
was a solution to this little problem, but I can’t
remember it. JAWS 2019 in Windows 10 gives inaccurate
counts of files. It will report that a given file is 1 of
25, when in fact there are many more than 25 files in the
folder. I have changed the item type of the folder, to no
avail. NVDA does this fine. The file is maximized. Is
there a known fix?