Are you saying that the status line can either
show the count of items on the screen or the count of items
in a folder, depending on certain circumstances?
If so, what are those circumstances?
It very 8definitely* shows the complete count
of items in the folder for me. I just verified again by
opening a folder with over 4000 items. They are counted
correctly. And, I’m a little skeptical because I honestly
can’t really see the point in having a line that only shows
the number of items displayed on the screen rather than the
Maybe it depends on the view of the folder
If insert-pagedown is
working for you, that’s what’s supposed to happen. However,
for a lot of folders, that count measures only the number of
files shown in a screen. It doesn’t show the number of files
in the folder, which is often much larger. The method I
described, which I learned from Rebecca on the closed JAWS
list, enables JAWS users to get both the screen and the
Unfortunately, I was
unable to get an accurate file count by switching to
Narrator, and then back to Jaws as you suggest.
For me, insert page down
seems to be the best way to get an accurate file count,
until this bug is fixed.
Of course, I’m always
open to other suggestions.
By the way, I always
check to be sure my screen is maximized.
Switch to Narrator,
which gives counts for both the current screen and the
entire file list in a folder. Switch back to JAWS, and JAWS
is now likely to report the desired information.
It seems to me there was
a solution to this little problem, but I can’t remember it.
JAWS 2019 in Windows 10 gives inaccurate counts of files.
It will report that a given file is 1 of 25, when in fact
there are many more than 25 files in the folder. I have
changed the item type of the folder, to no avail. NVDA does
this fine. The file is maximized. Is there a known fix?