moderated Re: JAWS and Outlook on Windows 10

Rayn Darren

I'm having the same issue with Outlook of the crashing of both Jaws AND Outlook itself. This has effected my use of outlook so much that I've had to switch to thunderbird. A fix for this issue would be wonderful as I love outlook and tolerate thunderbird.


On 9/19/2019 7:22 AM, Sieghard Weitzel wrote:

Same here, changing folders are not a problem and in fact I rarely have any crashes under Windows 10 of either Jaws or Excel or Outlook which are the Office programs I use the most.

When I was still running Windows 7 Excel and Outlook often had issues and usually Jaws would crash in the process as well and while it’s hard to put an exact number on it, I would say crashes under Windows 10 are at least 90% reduced.

From: <> On Behalf Of Richard Turner
Sent: Thursday, September 19, 2019 4:56 AM
Subject: Re: JAWS and Outlook on Windows 10


Well, I have Windows 10 Home, but that should not make a difference.

I can change folders without any issue.

Have you tried talking with Microsoft Accessibility?





Always look out for #1, and be careful not to step in #2. 


On Sep 19, 2019, at 4:16 AM, Loreal Lavigna <loreallavigna@...> wrote:

hi Richard, I have exactly the same setup. Windows 10 professional, all updates installed. Office 365, Outlook 2016, again all updates installed. Jaws 2019, again all updates installed to latest Where I see it crashing or having an issue is when I go to change folders. if I stay in one folder long enough it doesn't seem to have an issue. But the second I go to change folders all of a sudden Outlook freezes and refuses to respond.

Loreal Lavigna
Legal transcriptionist byloreal


On Wed, Sep 18, 2019, 09:16 Richard Turner <richardturner42@...> wrote:

No issues here with Outlook 2016 from Office 365 and Jaws 2019 and Windows 10.


Which versions do you have?







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From: <> On Behalf Of Loreal Lavigna
Sent: Wednesday, September 18, 2019 5:28 AM
Subject: JAWS and Outlook on Windows 10


So I’m noticing that I’m having issues with Outlook on Windows 10.  Outlook continually and periodically keeps crashing for no apparent reason.  Is this an MS Outlook issue or has anyone else noticed this specifically with Windows 10?  I had some issues like this with Windows 7, but it seems like this is happening more frequently with Windows 10.






Sent from Mail for Windows 10


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