moderated Re: adobe acrobat reader dc and jaws issues


Sorry, didn’t see your second message.

Preferences is in the Edit menu, it is the last item so if you press Alt + E and then up arrow once you’ll be there or you can use Control + K which is the keyboard shortcut for Preferences.



From: <> On Behalf Of Marlo Green
Sent: Tuesday, August 6, 2019 7:15 AM
Subject: Re: adobe acrobat reader dc and jaws issues


Good morning


I am having a problem with these directions as my acrobat reader DC does not have a preferences menu. Wher can I find this? I tried to open the program and it gave me options to find pdf’s that are in the program, of which I have no idea how they got there. I need some help please.


From: <> On Behalf Of Russell Solowoniuk
Sent: Sunday, July 21, 2019 7:35 AM
Subject: Re: adobe acrobat reader dc and jaws issues


Hi Marvin,


There is a security setting in Adobe Reader that you need to disable. Go to Adobe preferences by pressing CTRL + K. In the list of preferences, look for "Security, (enhanced)". Tab to where it says "enable enhanced Security" and uncheck it. You can use first letter navigation in this list, so press "S" till you get to "Security (Enhanced). Try that and if it doesn't work, there is also a setting to "Enable protected mode at startup" in the Security (Enhanced) preference. Try unchecking this as well. I can't recall if both settings need to be unchecked , and I am on my Mac at the moment so can't check.


Hope this helps




On Jul 21, 2019, at 2:34 AM, Marvin Hunkin <startrekvoyager@...> wrote:


I thought I would try adobe acrobat reader dc, latest version. My adobe acrobat pro English is a few years old, version 5.5., but when I try to load a pdf, and then select that and load, it goes into like a web based or cloud, and jaws just sees it as blank. If I try to do a insert o, d for document, says ocr failed. So not sure why. Why is that, and not reading it that great and do have the google chrome extension. Maybe ray, can help. This is weird.

Anyone had this issue with adobe acrobat reader dc, current free version and got it from the official adobe site.






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