moderated Re: Jaws 2019 blocking desktop shortcut keystrokes

Van Lant, Robin

Here at work, my shortcuts are working, including my Internet Explorer shortcut. I’m running the May update on JAWS here on Windows 10.  At home I up running the latest JAWS on Windows 10 and have noticed that my Internet Explorer shortcut wasn’t working , but hadn’t really looked into it.  I’ll go run some testing on it tonight. I cannot recall if my other shortcuts are working, largely because those programs just sit open.






From: <> On Behalf Of Bill White
Sent: Sunday, July 21, 2019 9:17 AM
Subject: Re: Jaws 2019 blocking desktop shortcut keystrokes


I have been having this same problem, mainly with the Internet Explorer shortcut. In order to get it to work, I have to arrow to the shortcut and press ENTER on the shortcut. The hotkey assignment refuses to work much of the time.


Bill White



From: [] On Behalf Of Richard Turner
Sent: Sunday, July 21, 2019 8:06 AM
Subject: Jaws 2019 blocking desktop shortcut keystrokes



I have done a clean install of both Jaws 2019, and Jaws 2018 on my Windows home 64 bit dell laptop.


If Jaws 2019 is running, the shortcut keystrokes I have set for my various programs do not work.  IE, alt+shift+o for Outlook.

But, if I unload Jaws 2019 and run Jaws 2018 and press alt+shift+o Outlook opens.


These are the latest versions of both Jaws editions.


I obviously like some of the features in Jaws 2019, but will be running Jaws 2018 for the most part unless I can resolve this bloody annoying issue.


Thanks for any thoughts,




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