moderated Re: Blocked shut down

Dan Longmore

Hi Richard,

  I get this on occasion and is either caused by JAWS or a Microsoft office product or a combination of both.  I just tab to the “Shut down” anyway setting and hit enter.  All seems to be well.  At times it has been helpful if I have forgotten to save a document that I am working on and the blocked shutdown has allowed me to go back, save the work, and then shut down. 




From: <> On Behalf Of Richard Turner
Sent: Friday, July 5, 2019 12:14 PM
Subject: Blocked shut down


If I have Jaws 2018, or Jaws 2019 load at login and after login, when I go to shut down or restart, the operation is blocked and there is nothing I can do other than power down.

I only had one version loading of course, but I tried with each separately.

If I use Narrator at login and after login, I can restart or shut down with no issues what so ever.


Has anyone else experienced this, and if so, how was it resolved?






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