moderated Re: Jaws does not read the content of screen using jaws cursor.

l. radical

Dear Sieghard. I don't find words to thank you very much. Your
solution works very fine. Thanks again for your breaf explanation.

2019-07-02 21:07 GMT+03:00, Sieghard Weitzel <>:
As much as you may not like this answer, there may not be a good solution
for this.
The Jaws cursor under Windows 10 has not nearly as much access to
information as it did under Windows 7 simply because of how Microsoft allows
screenreaders to get access to what is on the screen. I use a couple of
applications at my store for accounting and my point of sale where I have
similar issues.
Vispero is working on this and you could try and see what happens if you
turn off the accessibility display driver which is what Jaws has been using
for a long time to get information. Do the following and then open your
program and see if it helped:

1. Open Jaws Settings Center with Jaws Key + 6 on the number row
2. Make sure you have the default settings loaded by pressing Control +
Shift + D
3. Type "acc" (the first 3 letters of accessibility) in the search box, then
tab once and you should have the following two results:
Speak Access Keys Within Web Pages checked, Reading
Use Accessibility
Driver for Screen Capture checked, Miscellaneous
not checked
4. Press the spacebar on the second option, Use Accessibility Display
Driver" to clear the checkbox
5. Tab twice to OK and activate it.
6. Make sure you remember or keep these steps because you may find that some
applications work better with the old accessibility display driver checked
and some may work better when it is unchecked.
And there is a bit of good news, Vispero is working on restoring more of the
old Jaws cursor functionality with the new so-called GDI hooking method
which is basically what Jaws uses to get information when the accessibility
display driver is unchecked.
Lastly, you may want to try the touch cursor with your program and see if
you get anything with that, you can activate it by pressing Shift + PC
Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch
cursor again. You can read more about it here:
Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch


Best regards,

-----Original Message-----
From: <> On Behalf Of l. radical
Sent: Tuesday, July 2, 2019 12:33 AM
Subject: Jaws does not read the content of screen using jaws cursor.

Hello dear listers. For a long time i use a programm in order to trader in a
exchange platform. The programm run under windows 7 who was the operating
system using the jaws 15 version. Before few days ago i upgrade to windows
10 32 bit using the jaws 2019 version. How ever when i load the same
programm in the new operating system the jaws does not read any content in
the screen using the jaws cursor. I am able to read only the top and the
bottom of the window. Any recomentation for a solution is wellcome and
thanks for any assistance.

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