I mean no offense, but your mails are so all over the place that I doubt you will ever get a good answer. You write 2 lines and mention two Gmail accounts,
Windows Live Mail, Facebook, JFW and Office 365 and to me all seem like random, unrelated things. What does Facebook have to do with Office 365? Windows Live Mail is an old mail client which probably shouldn’t even be used in Windows 10 which has a built-in
mail application called simply “Mail”. But even if that is what your friend used and didn’t like there is really no reason to create a new Gmail account. All she would have to do is to make sure she deletes the account from Mail, if she in fact downloaded
Windows Live Mail she should uninstall it, then she can set up her Gmail account in Outlook. You still haven’t said if she even properly configured this Gmail account in Outlook and I assume she did not because if it were set up correctly then she would see
her Inbox and emails and Control + N definitely would start a new email.
Yu also mentioned she worked with Microsoft Accessibility to get Office 365, if that is the case why does she not call them back so they can help her set this
up correctly.
Regards,
Sieghard
toggle quoted messageShow quoted text
From: main@jfw.groups.io <main@jfw.groups.io>
On Behalf Of O.Addison Gethers
Sent: Friday, June 28, 2019 9:43 AM
To: main@jfw.groups.io
Subject: Re: Hello All Is it outlook or office 365 email ?
Munawar Evelyn have gmail account with window live mail she doesn’t like it so she removed window live mail because she doesn’t know how to used it with jaws
!! So she created another gmail account and have office 365 !! She is on facebook and she tried to subscribe in jfw with office365 when she press ctrl n it’s didn’t said new message
Ok, but I'm 90% sure from reading past messages that your friend doesn't need Office Email, and Microsoft is probably upselling at this point.
If your friend is running Windows 10, have them ask the disability support line to stop playing with Office and just set up Windows Mail for them. It will be far, far easier for your friend and much less complicated. Outlook is an enterprise application
and unless your friend needs Outlook for professional reasons, she doesn't need to set it up.
Even so, most companies that use Outlook have Office Business subscriptions anyway so the employees themselves don't pay for Office licenses.
Windows Mail is light, fast and simple to use; and 100% free.
On 6/28/2019 9:45 AM, O.Addison Gethers wrote:
Hi Munawar All I can tell you when Evelyn and Microsoft disability support man on the phone download and installed office 365 email clients for $6 monthly on her window7 computer
where she stated last night to me on fb message so I put in here this morning ,I will send her your message to see if she will response back to me and will reply back to you and all
Did your friend set up an Email account in Outlook? You need an Email account configured before those commands will work.
For a simpler experience, I would recommend your friend to use the built-in Windows Mail. Outlook is mostly good for business environments and is overkill for most of the people I've seen using it.
On 6/28/2019 7:53 AM, O.Addison Gethers wrote:
Hi there My friend did try that and it didn’t works when she press ctrl n for new ,press ctrl r for reply and nothing
Hi,
Tell your friend to open Outlook and press CTRL+N to start a new message, and CTRL+R to reply to a message.
On 6/27/2019 8:51 PM, O.Addison Gethers wrote:
Hello Sieghard and CMCasey
I received fb message from my friend name Evelyn Williams tonight here what she say below
My name is Evelyn. I use office 365, windows seven, and jfw 20desktop computer. How do I reply and-or send a message?
Office 365 is a subscription service, you can pay monthly or for the entire year which is cheaper. Among some other benefits like 1 Tb of OneDrive storage and getting 60 Skype minutes
each month the Office 365 subscription also includes a license to download the full Office suite and install it on up to 5 computers. This of course includes Outlook as well as Word, Excel, PowerPoint etc. But you only get to use the full set of Office apps
and features as long as you pay your subscription.
Hello My friend told me in her fb message that she have office 365 when I was on the phone with her and Microsoft disability support to download and installed email programs
for $6 a month !! Is office 365 is the same thing as outlook?
You probably didn’t get a response back before because your question is pretty hard to understand.
Even now the only question I can glean from this is:
“Is there outlook or office 365 email ?”
Yes. Outlook is the e-mail client in Microsoft office.
If you want your friend to be helped by the list, I think you’ll need to be a bit more specific, or maybe even get her on here to ask the question herself.
Does she have outlook? I guess that’d be a good place to start. Is she trying to set up e-mail with an iSP? Gmail? Something else?
Hello All I have post about it but didn’t get any response back from any member. Is there outlook or office 365 email ? My friend have window7 desktop and jaws2019 ,she is having
problem trying to how to send new email and reply email and add contact in address book !! Do any member have this email clients ? If so Can you tell me what I need to tell my friend what she need to do ?
Thank you
Addison
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