moderated Re: Jaws Not Speaking in MS Word


Randy Meyer
 

I found an Intel video driver update was stuck in my windows 10 update.  Once I was able to install that video driver update, word and Jaws started behaving properly. 

 

Thank you for the suggestion of doing a restore.

 

Randy Meyer

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of The Iowa Gal
Sent: Tuesday, June 25, 2019 12:14 AM
To: main@jfw.groups.io
Subject: Re: Jaws Not Speaking in MS Word

 

I wonder if a system restore might help your situation…

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Randy Meyer
Sent: Monday, June 24, 2019 8:47 PM
To: main@jfw.groups.io
Subject: Jaws Not Speaking in MS Word

 

Suddenly Jaws stopped working correctly in MS Word and now in Outlook as well.

 

It will not speak when moving by line, word, or character.  Insert down arrow does seem to read the document, but obviously I am not able to edit a document with it not speaking by line, word, or character.  I am running the latest version of Jaws and windows 10 pro.  I have had this happen occasionally in the past, but a restart of Jaws or the computer has always solved the issue until tonight.

 

Does anyone have any thoughts?

 

Randy Meyer

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