moderated Re: Outlook issue
Van Lant, Robin
Turn off JAWS and launch Narrator or NVDA and see if the problem persists.
From: email@example.com <firstname.lastname@example.org> On Behalf Of Rick Mladek
Sent: Wednesday, June 19, 2019 8:59 AM
Subject: Re: Outlook issue
Dean, Am I to understand you also get stuck in drafts and a basic control Y command is not working? Yes, the shift/control I is working for me, as well. Should Freedom be told about this glitch or Microsoft?
I can replicate that, but there is a solution. From Drafts, I can use the shortcut shift+ctrl+I to get back to the inbox.
I’m using Office 2019 and when in Outlook, I can go to my drafts folder control +y and hit the d key until I hear drafts and hit enter. When in the drafts folder, I attempt to repeat to go back to the inbox or any other folder and cannot exit the drafts folder. I have to close Outlook and re-start to get out of the said drafts folder and back into inbox or any other chosen folder.
Any suggestions? I’m using Windows 10 with latest update, I’m using Jaws 2019 with latest update and again, Office 2019.
Thanks for all suggestions/help to fix this headache,
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