moderated Re: Excel cannot be used with jaws2019, latest update

David Kingsbury

Hi Jessica,

You need to be using the desktop version of Office 365 and not the web version.  I am pretty sure this is the problem because I recently had students with this problem of arrowing around in Excel and hearing nothing. And when I called Freedom Scientific, this is what they said the problem was and when we downloaded the desktop version, it fixed the problem.


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