moderated Re: E-mail Message Fields Have Disappeared Again
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I used to get other fields by pressing alt 1, 2, and 3. I think they were from, to, and the date of the e-mail.
I found access to those fields with this method to be very quick and useful.
From: email@example.com <firstname.lastname@example.org> On Behalf Of Michael Mote
Sent: Tuesday, June 4, 2019 4:27 PM
Subject: Re: E-mail Message Fields Have Disappeared Again
Hi Tom. When I press alt plus the number four on my number row, I hear JAWS say CC. Alt plus five, I hear JAWS say subject, and then the subject. Alt plus six, I hear the BCC field. Can you try those key strokes and see if you get this feedback? Would that be what you're looking for?
My e-mail header fields have disappeared again, in that they are now no longer able to be accessed via the alt 1, 2, 3, and 4 commands.
I used to be able to re-instate the fields via the following instructions, but these instructions no longer seem to work.
I’m using the latest build of Jaws 2019, and the Office 365 version of Outlook 2016 on this Windows 10 computer.
Thanks for any help.
Instructions for restoring fields in an e-mail message if they disappear
If e-mail message fields disappear, and are not able to be accessed with the alt 1, 2, 3, or 4 commands, you must turn off features coming soon.
To do this, put focus on your in-box, and then hit the alt key to get to the home menu.
Then, arrow left once or twice, and you should get to the check box to turn this function on or off.
If it says “turn features coming soon off”, you know it’s on. Just un-check the box, and you should be ok.
Note: You will have to re-start Outlook and possibly even your computer for the change to take effect.