Guess you missed this as it came
up a couple of times in the last few weeks
1. Go to Preferences either via
the menu or by pressing Control + K
2. Type ???S??? until you get to
???Security (Enhanced) or arrow down the list until
you find it
3. Tab once and you hear ???Enable
Protected Mode at startup???, in your case this is
most likely checked.
4. Press the spacebar to uncheck
it, tab to OK (in this case Shift + Tab gets you
there faster) and activate it.
5. Close Acrobat Reader DC and
reopen a PDF and all will be well. It seems like a
recent update to Acrobat Reader DC has checked this
option even if it was previously unchecked.
From: firstname.lastname@example.org <email@example.com>
On Behalf Of
Sent: Tuesday, May 28, 2019 5:42 AM
Subject: JAWS Not Reading AdobeDC PDF
Documents #advisory #advisory #advisory #advisory
I'm currently running JAWS 2019 latest edition and
Windows 10 Version 10.0.17763 and AdobeDC??Version:
All PDF document that I try and open via AdobeDC
either by double clicking the file from within a
folder or as an e-mail attachment or from the File
Open menu in AdobeDC are no longer read by JAWS.
I've checked the Preferences which are laid out
differently to what I can remember the last time I
was in there in AdobeDC and it would appear
everything is switched on correctly. when I look at
the About item in Help, I can see that AdobeDC knows
I'm running JAWS.
When the files open, they don't do the usual
preparing for reading and no progress display is
shown on the screen. The PDF files are not images
and I can OCR them through convenient OCR.
What am I missing? Any hints gladly accepted before
I try a full reinstall of AdobeDC.
Have a great day.