Re: email addresses using Outlook 2016
After I type the first letter I use the down arrow to access the names and e-mail addresses. Most times this works. Sometimes I need to tab to the CC line before JAWS reads. So while my issue seems to be working most of the time I do wish FS would address this bug.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Cristóbal
Sent: Monday, April 29, 2019 4:00 PM
Subject: Re: email addresses using Outlook 2016
This is a known bug that is still frustratingly present for some of us Jaws 2019 and Office 2016 users.
Every time a new JFW update comes out, I report it and it’s acknowledged and am told that Vispero’s working on a fix. I think the last message I got that hopefully it would finally be addressed with the next Jaws update was back in March of this year. Who knows.
Anyway, one partial workaround is to execute the alt+K command after typing out a few letters of an email address. You’ll then be taken to a list of emails where you can choose from. This won’t work if you don’t have that particular email saved in your address book though.
I use JAWS 2019 and MS 2016 and still get the suggestions when I type the first letter. Sounds like a setting has changed in your Outlook. At times my settings have changed due to updates.
I’m using Outlook 2016 and Jaws 2019. When I was using Jaws 2018 I would create an email. I would be on the to line, type in a character and would get a list of email addresses that begin with that character. Now using jaws 2019 the list doesn’t exist. Is the list in a Jaws file? Thanks, Kevin