I just tried doing the steps essentially with the JAWS cursor and it seemed to work, although it’s not really as responsive as I’d like.  In this case, I typed the first letters of a name, then routed the JAWS cursor to the PC cursor.  I then arrowed a few times to the right to get the pointer more centered over the list of options and then arrowed down.  I was able to arrow down through the list of autocomplete options and press delete on the ones I didn’t want, as the JAWS cursor was highlighting the options as I arrowed down.  Sometimes I had to arrow up and down a couple times to actually get to the next options; not sure if that is a JAWS cursor focus issue or not, but I could see that the highlight was not moving down, even I’d pressed down arrow, then I’d arrow up and back down and focus would move.   As another interesting note in my experiment, hitting enter on the name that JAWS had just read aloud did not populate the To field with that name,  Instead, I needed to hit the left click on the keyboard to select the desired address for my email. 

Robin

I use Outlook 2010, but I would guess that later versions of Outlook have retained the following option for removing addresses when using auto-complete.  As an alternative approach, you can also go to your address book in Outlook and with the applications key or shift + F10, delete individual listings.  Setting that aside …

For example, you open a new message, and your curser is in the “To” box.  Press the beginning letter of the name, and Outlook gives you that portion of the address book.  As you hear JAWS say the entry, you can simply press the delete key, Outlook removes the entry just spoken, and speaks the next entry in line.  You can continue to press the delete key.  If you come across an entry you want to complete, arrow down to hear the next entry.  You can continue to arrow down, pressing delete on ones to remove, until you get to the end of that portion of the alphabet.  From there, backspace to remove the letter you had typed, and press a different letter, taking you to that portion of the alphabet in the address book.  Continue on as desired.

Hope this works, for me it is the easiest.

Tim Ford

Hi all,

I’m using Jaws 2019 on a windows7-64 based computer.

Does anyone know whether there is an accessible way to remove old, (obsolete), addresses from the Outlook 2016 autocompletion list please?

Many thanks in advance. Have a nice day. Chris D

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