Re: JAWS Becomes Sluggish When Writing Emails in Outlook

Randy Barnett <blindmansbluff09@...>

Let me know how this works as by doing so you are telling the system to not use the hardware GPU processors in your video card thus transferring the processing load to your CPU... Seems counter intuitive.
Well, after a google search it seems this works for lots of people using outlook, even without any AT programs. Seems like an Outlook bug.
Still interested to hear how it works for you.
Thunderbird is always an alternative to Outlook. I dont have any of the issues I am reading about all the time on the lists.

On 4/21/2019 9:52 AM, Bill White wrote:
 Hi, Rahul.
1. Open Outlook Options.
2. Arrow down to Mail.
3. Press ENTER on the Editor Options button.
4. Once you press Editor options, there are three categories: Display, Proofing and Advanced. Arrow down to Advanced.
5. SHIFT plus TAB two times past the OK button, and make sure Disable Graphics Accelleration is checked.
6. TAB to the OK button, and press ENTER.
7. That's it. Now close Outlook options, and Graphics Accelleration is disabled.

Bill White

-----Original Message-----
From: [] On Behalf Of Rahul Bajaj
Sent: Sunday, April 21, 2019 9:44 AM
Subject: Re: JAWS Becomes Sluggish When Writing Emails in Outlook

I was not able to figure out how to turn off the hardware accelerator
despite playing around with the settings for a fir bit of time.


On 21/04/2019, Sieghard Weitzel <> wrote:
You might want to try and turn off all the spell and grammar checking as you
type in Outlook.

-----Original Message-----
From: <> On Behalf Of Randy Barnett
Sent: Saturday, April 20, 2019 9:20 PM
Subject: Re: JAWS Becomes Sluggish When Writing Emails in Outlook

Sounds like you are getting a heavy CPU load. If it is outlook or some other
program is the question. press start then type msconcfg.exe now go to the
services tab now tab until you hear hide all Microsoft services and check
the box. now shift tab to the list of services and see what all is running.
If you don't recognize it google it and see if you need it. If you see
things like iTunes adobe google or things like that try unchecking them
then click OK. Next open task manager with the ctrl + shift + esc keys. ctrl
+ tab to the startup tab. now do the same thing as you did in services. Now
after you disable all the junk that really doesn't need to load every time
you start your computer it should run much faster. Dont worry if anything
you do stops a program from working you can just re-enable it the same way.
If you cant find the startup tab you may have to click the more details
button to make it show up.

On 4/20/2019 2:55 PM, Rahul Bajaj wrote:
Hi all,

I use JAWS 2018, Windows 10, Outlook 16. JAWS behaves very sluggishly
in Outlook when crafting messages. I have uninstalled and reinstalled
Outlook, and that has not fixed the issue. I currently write my emails
in Notepad and then copy-paste them which is inconvenient.

Can anyone think of other workarounds? I know that this problem does
not come up for most, but I would nonetheless like to know what you
would do in case you were facing this issue. Thank you so much.


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