Re: Unable to quit JAWS using Insert+F4

Rick Mladek

Hi Surendra,

When you alt tab to the JAWS screen/application, try alt F4 and see if you get the shut down command.

-----Original Message-----
From: [] On Behalf Of surendra KUMAR GUPTA
Sent: Wednesday, April 17, 2019 5:00 AM
Subject: Unable to quit JAWS using Insert+F4

Hi all,

I hope this Email finds you all in good spirit.

My friend has recently purchased a laptop equipped with Windows10.
Since he is not that tech savvy, he wanted me to install his prefered apps and do all the necessary settings according to his liking. I installed JAWS and NVDA successfully; however, I was unable to perform the Insert+F4 command to quit JAWS by any means, even when setting keyboard layout to laptop. As I hit Caps lock+F4, JAWS speaks "Windows+P" and opens a projection listbox with 4 options like, "Computer only," "Extend" etc. I tried the same via an external USB keyboard, but to no avail. Besides, Application key for bringing up a context menu is non-functional, I can easily launch the same with
Shift+F10 though. Now, it really makes me wonder why such a strange is
happening. Your tips and tricks will be highly appreciated.

Surendra Kumar Gupta
Accessibility Testing Engineer,
QA InfoTech, – An Independent Software Testing and Quality Assurance Company Skype Id: surendrathegreat24

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