Re: Strange Outlook Issue

Tom Behler

               Well, at least I know I’m not alone.


Tom Behler



From: <> On Behalf Of Dan Longmore
Sent: Friday, April 12, 2019 1:45 PM
Subject: Re: Strange Outlook Issue



  Yes, I have the same issues.  Recent updates to Outlook have improved but not fixed the problem.  Sometimes the reply designation works and other times no. Like you, have not found a consistent reason or fix. 



From: <> On Behalf Of Tom Behler
Sent: Thursday, April 11, 2019 5:19 PM
To: jfw list <>
Subject: Strange Outlook Issue


Hello, everyone.


I am not sure if this a Jaws or an Outlook problem, but I am experienceing strange and inconsistent behavior in Outlook with regard to  noting e-mails that I have replied to.


Up until recently, if I replied to an e-mail, and decided to keep the original e-mail in my inbox, that e-mail would have a “replied” designation associated with it.  I find this to be quite handy, especially when I have e-mails that require multiple responses or action steps.


However, within  the past week or so, I no longer consistently receive these “replied” designations.  In other words, sometimes I receive the designations, while other times, I do not.


This is a problem, since I sometimes can’t recall whether I’ve initially replied to a message, and have to go back into my sent file to find out for sure.


Does anyone know how to consistently restore the “replied” designation on e-mails to which I’ve already responded?


I’m currently using the latest build of Jaws 2019 with the Office 365 version of Outlook 2016, and Windows 10.


Thank you!


Tom Behler


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