Re: Strange Outlook Issue
toggle quoted messageShow quoted text
Well, at least I know I’m not alone.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Dan Longmore
Sent: Friday, April 12, 2019 1:45 PM
Subject: Re: Strange Outlook Issue
Yes, I have the same issues. Recent updates to Outlook have improved but not fixed the problem. Sometimes the reply designation works and other times no. Like you, have not found a consistent reason or fix.
I am not sure if this a Jaws or an Outlook problem, but I am experienceing strange and inconsistent behavior in Outlook with regard to noting e-mails that I have replied to.
Up until recently, if I replied to an e-mail, and decided to keep the original e-mail in my inbox, that e-mail would have a “replied” designation associated with it. I find this to be quite handy, especially when I have e-mails that require multiple responses or action steps.
However, within the past week or so, I no longer consistently receive these “replied” designations. In other words, sometimes I receive the designations, while other times, I do not.
This is a problem, since I sometimes can’t recall whether I’ve initially replied to a message, and have to go back into my sent file to find out for sure.
Does anyone know how to consistently restore the “replied” designation on e-mails to which I’ve already responded?
I’m currently using the latest build of Jaws 2019 with the Office 365 version of Outlook 2016, and Windows 10.