Re: unable to read PDF

Steve Nutt

Hi Kevin,


Go into Acrobat Reader DC, then Preferences, then arrow down to Security Enhanced, and uncheck the two checkboxes, Protection Mode at start up and Enhanced security.


These were turned on with a recent update, but stop JAWS from reading PDF files.


All the best



From: <> On Behalf Of Kevin Meyers
Sent: 10 April 2019 15:36
Subject: unable to read PDF


Hello, I’m using Jaws2018 and Windoes10. I opened a PDF file and Jaws doesn’t read anything. I didn’t even get the message where Jaws recognizes the PDF and gives option to scan it. I tried to save it as as a MS word file and I get the message I can download the Adobe version that allows me to convert. I use to be able to convert and something happened that no longer allows me to do so. Any thoughts of what I can do? Thanks, Kevin

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