Outlook Issue Suddenly Cropping Up


Alyssa <lyssassong@...>
 

Hi all.

 

This doesn’t affect JAWS directly, but I was hoping some of you may have had the same issue and have worked around it.

 

I had to reinstall Windows 10 on Sunday because it decided it would crash my laptop.

 

Outlook 2016 is no longer playing a sound when I receive mail. I have checked Outlook sound options, Windows sound options, and I even made sure Outlook was the default program for mail in case that was an issue. I’ve even Googled to an extent, but nothing I’ve done has fixed this problem.

 

Any thoughts?

 

Thanks.

 

 

-Alyssa

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