Re: ocr component not installed?


Stan Bobbitt
 

Hi, I called FS support about this and they told me to do a JAWS repair. I did and it fixed the problem. Warning, the repair takes a ridiculously long time.
Stan B

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66
Sent: Wednesday, April 3, 2019 4:40 AM
To: jaws <main@jfw.groups.io>
Subject: ocr component not installed?

hi,
jaws 19x reports that the ocr component is not installed when i try to use the picture smart to acquire from my del b1165 all in one printer.
but i only get this message when i acquire from the jaws ocr menu.
when i use the shortcut keys it only says that the text could not be found and the scanner head doesn't even move where do i get this ocr driver it wants?
thanks for info.

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